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Service

Technical Services

Regardless of whether your office system is new or refurbished, our capable team of factory-trained technicians are able to help. You can count on us to fix your problem right the first time.

ACE Office Solutions offers the industry’s finest comprehensive service agreements. Our service programs are customized to match each client’s specific equipment and usage requirements.

Whether you want a comprehensive service plan that includes parts, labor and supplies, or use ACE Office Solutions technicians on an as-needed basis, you can rely on us to deliver a service agreement that fits your business’ budget and needs.

Guarantees

  • A four-hour (or less) response time to service calls on inoperable machines.
  • If our technicians can not repair a piece of equipment within 24 hours of a service request, we will provide loaner equipment at no charge to you.

Customized Service Plans

  • Guarantee a single, pre-set service cost for each printed, copied, or faxed page.
  • Can combine multiple office equipment systems and solutions into an aggregate plan insuring the lowest possible cost per page from each included device.
  • Comprehensive service agreements provide all parts, labor and supplies in one customized and cost-controlled program. (excludes paper and staples)
  • Standard service agreements that include labor only are available for clients who wish to purchase supplies separately.

No Contract? No Problem.

Parts, labor, supplies, and service for your office equipment is available on an as needed/pay-per-use basis. We service all Konica Minolta and Kyocera MFPs, printers, faxes and copiers.

For clients needing service on office equipment from other manufacturers, please inquire. We service all major brands.

Contact ACE Office Solutions to learn more about our affordable service agreements.